📦 Trackable
Shopify order tracking

Turn “where is my order?” into zero tickets.

A beautiful branded tracking page, self-service lookup, live carrier checkpoints, and proactive shipping emails — plus a dashboard that shows the support cost you saved.

Free plan · no card · 2-minute setup
#1support ticket category is “where is my order?”
60–80%of WISMO contacts are self-serviceable
$0Shopify revenue share under $1M

Everything to kill WISMO — nothing you don’t need

📦

Branded tracking page

A theme-matched page at your-store.com/apps/track — animated progress rail, checkpoint timeline, your logo and colors. Not a generic carrier page.

🔎

Self-service lookup

Customers enter order # + email and see live status. No login, no ticket. Every lookup is one “where is my order?” you never answer.

🛰️

Live carrier checkpoints

Real transit scans and ETAs across 1,000+ carriers worldwide — not just “fulfilled.” Powered by carrier tracking, cached to stay fast.

✉️

Proactive shipping emails

Shipped, delivered, and exception emails — branded, on your domain — so customers never have to ask where their order is.

📊

ROI dashboard

See tickets deflected, agent hours saved, and support cost saved — every login. Value you can measure, not vanity metrics.

🔒

Private by design

Read-only access. Customer emails hashed for lookup and encrypted for notifications — never stored in plaintext. GDPR webhooks built in.

Live in three steps

1

Install & style

Connect your store, set your logo, colors, and copy. Two minutes, live preview.

2

Orders sync automatically

Fulfill as usual — every shipment flows in and the branded page + emails go live.

3

Watch tickets drop

Customers self-serve. Your dashboard tallies the support cost you’re saving.

Pricing that pays for itself

One deflected ticket a day covers it. 7-day free trial on paid plans.

Free
$0/mo
50 orders/mo
  • Branded tracking page
  • Self-service lookup
  • Deflection dashboard
Start free
Starter
$9/mo
500 orders/mo
  • Custom logo + colors
  • Live carrier checkpoints
  • Exception alerts
  • Remove “Powered by”
7-day trial
Most popular
Growth
$29/mo
3,000 orders/mo
  • Proactive shipped + delivered emails
  • Upsell block on page
  • CSV analytics export
7-day trial

Stop answering “where is my order?”

Install Trackable free